Monday, September 30, 2019

Globe Theatre Essay

We do not know much about Shakespeare’s life. He comes from the small provincial town Stratford that lies on the Avon. His father was a workman, and he was a member of the town council; and he was also the mayor of the town for three years. Shakespeare most likely went to Stratford Grammar School, which can still be seen in the town, however we do not know much about what he learned in school. In 1582, when he was 18 years old, he married Ann Hathaway who was 7-8 years older; she was the oldest daughter of a wealthy farmer. Their first child was born the year after, only six months after the wedding; later they also had twins. There are several explanations as to why Shakespeare traveled to London, but most explanations are anecdotes from recent times. Some researchers believe that he became a member of a theatrical company that was visiting Stratford. The first time we here about him again is in 1592, and at that time he is a well-known person in London. He is mostly known as an actor and as a playwright, but he was also the owner of The Globe Theatre. Shakespeare wrote 37 plays: comedies, tragedies and historical dramas. His plays have something to fit everyone’s tastes; there are exciting plots, strong emotions, colors and comedy. Shakespeare’s themes are love, nature, power and the responsibilities that come with it. The central theme is humans and, especially after 1600, the bitterness towards the humans is most definitely felt. Around 1611 he returned to Stratford, possibly the same year as he wrote The Tempest, which can be read as his goodbye to the theater. He lived his last years in his home town, and died in 1616. He is buried in the Church of the Holy Trinity, and above his grave on the left side of the church, lies his epitaph.

Sunday, September 29, 2019

Ben Sliney

Benedict Sliney was the National Operations Manager for the Federal Aviation Administration on the 11th September in the year 2001. On that day, he was working at the Command Center located in Herndon Virginia. This was his first day as the manager and the gentle man was on a promotion. He had previously worked at the Air Traffic Control since the year 1964. Ben Sliney is the lawyer who at one time in the place of the Air Traffic System had sued the FAA. On the 11th September, Ben was the one who primarily gave the order that all the planes stateside be grounded.Ben made this decision to have the United States air space closed. Private and commercial planes were forced by his orders to land or they would have to remain grounded. Ben did this on his own, even without the consent of President George W. Bush . Very few people could have had the competence and courage to take that bold step and make such an important decision on their own without anxiety and needing affirmation from thei r seniors or colleagues. On this day, Ben Sliney interrupted the daily meeting by the senior staff at the command center of FAA in Herndon, Virginia.The manager was giving a report that there could have been a possible planned hijacking that could have been progressing at that moment. The command center had come to learned that Flight 11 had been hijacked approximately two minutes prior. During this time that Ben Sliney was making his report, a certain supervisor interrupted the same meeting claiming that there was a chance or even a probability that one flight attendant on the allegedly hijacked plane could have been stabbed. This meeting was then spontaneously broken up a few minutes before the very first crash of the WTC.This happened at exactly forty six minutes after eight o’clock in the morning. At this time no one who had attended the meeting made the effort to contact NORAD. At 9:42, the center came to learn from the local television reports that a certain plane had j ust struck the United States Pentagon. During the next few minutes, at around 9:45 am, the FAA was given the final order by Ben to have all the civil aircraft land at any closest airport within the shortest time possible. It was reported that the approximate number of planes that were flying in US was 4; 452. This was the decision that carried the day.Ben Sliney, on his own and being his first day as manager made the decision to have all the planes land. This order was quite unprecedented. The traffic control system however managed to handle the order competently and with a lot of skill. All the 4,500 general aviation and commercial aircrafts landed moments latter without any reported incidents. I identify with Ben Sliney because he is a very experienced person who knows the requirements of his job as a manager. A manager is supposed to take charge of his department and give orders or advice to the juniors.Ben Sliney applied the principles of management effectively, a factor that co ntributed to the successful landing of all the 4,500 planed that were on air on that day in the US. He is a competent manager who is very decisive and accurate. Being the person in charge of traffic control, Ben within no time was able to plan for the emergency. On receiving the news of the hijacked plane, he did not hesitate but went strait to organize on the next step with the senior staff that was having the daily morning meeting at the command center.There was no time to sit down and strategize on the next course of action since the next piece of information suspecting that a staff member on the hijacked plane could have been stabbed. Despite the nature of information, which was rather intense, Ben calmly and urgently acted just like a manager should. He effectively and efficiently within no time directed the rest of the traffic control staff to make the necessary arrangements and urgently prepare for the emergency landing of the planes on board. The planes were meant to land at the nearest port possible.Ben was doing all this for the safety of the passengers on board as well as the crew. I am professionally aspired by the then FAA’s manager for National Operations. This is because on his very firs day as manager in a very sensitive department, he single mindedly managed to bring down all the planes on air at the time of the hijacking. Being his first day as manager, he was very confident and he knew exactly what to and when to do it and even how to do it. He aspires me because he turned out to be a very effective manager.In addition, Ben did not make any consultations because the time and the circumstances did not allow it. He used all the experience he had gained at his previous position before getting the promotion to bring order and avoid chaos. He successfully did this and all the staff at the FAA will never forget the toughest decision that one of their own had to take. Ben has inspired me to be confident in the strong professional decisions t hat I have to take and especially being in a senior management position. The following lessons have been learned from the Ben Sliney decision.†¢ Quickly plan for emergencies without having to get the rest of the people anxious, †¢ Organize all the necessary arrangements to ensure that the laid plans fall in place respectively. †¢ Direct the senior staff to carry out the plans collectively as a team †¢ Coordinate the activities of the people to ensure that within the shortest time possible, they are harmoniously working to the attainment of the objective within the shortest time possible. I agree with the decision and immediate actions taken by Ben Sliney on that material day.There was not enough time to make elaborate consultations and arrive at a unanimous decision from all the senior personnel. Ben quickly did what he could have done at that moment to save the situation. In my opinion, Ben took the best decision by not risking the lives of thousands of passenge rs who were on board alongside the cabin crew. By not taking time to consult, the operations manager saved time to handle the rest of the issues. He put plans in place to have all the planes land. This work well and demonstrated his efficiency since all the planes landed without any incidences.Being in his position, I would have done taken the same measures to bring calm to the Federal Aviation Administration in the midst of such an emergency that could have spread a panic arrest to the United States in general and FAA in particular. Conclusion In a nut shell, the decision taken by Ben Sliney on the 9/11 to bring down all the private as well as commercial planes flying above the United States was remarkable. It took a lot of courage to do what the manager did to save the situation. ReferencesRetrieved from, Ben Sliney, was the National Operations Manager for the FAA on September 11 http://baylink. pitas. com/ Accessed on 14th November, 2007. Retrieved from, Sept. 11 is Slineyâ€℠¢s first day on the job as national operations manager, http://my. metafilter. com/ Accessed on Accessed on 14th November, 2007. Retrieved from, Mr. Benedict Sliney, http://www. sfgate. com/ Accessed on Accessed on 14th November, 2007. Retrieved from, Ben Sliney, www. findarticles. com/ Accessed on Accessed on 14th November, 2007.

Saturday, September 28, 2019

Violent Crime against Women Research Paper Example | Topics and Well Written Essays - 1750 words

Violent Crime against Women - Research Paper Example To begin with physical violence, women have been constantly been assaulted in the society by either their closest friends or strangers. Very few cases are reported to the relevant authority for legal actions, while many go unreported. Although the vice is mostly carried out by men, women to have been on record by intentionally exerting force against fellow women without their consent. Women who have been assaulted end up feeling pain arising from the physical injury. Among the physical abuse and violent crime suffered by women are pushing, hitting, slapping, punching and pinching. Others include kicking, stabbing, cutting, shooting, strangling and in some instances killing. Women also suffer from sexual abuse, mostly in the hands of men as well as their fellow women. Sexual crimes occur when individual forces a woman to either engages in sexual activities or sexually related activities. Some of the sexual activities carried out on women and have been outlawed by the justice system in many countries include touching them in a sexual way without their consent, prolonged sexual contact against a woman even after being requested to stop as well as forcing them to take part in sexual acts which are not safe. The crime is sometimes carried out by spouses in marriage, dating partners as well as by lawful partners. Young girls of less than eighteen years have also been victims of sexual contacts. The crime is mostly carried out by step-fathers, elder brothers, teachers, coaches as well as people in authority.

Friday, September 27, 2019

General aviation manufactures association (GAMA) Research Paper

General aviation manufactures association (GAMA) - Research Paper Example However, it seems that with the measures adopted by the association and also with the help of U.S government, the association will be able to overcome these hurdles. The General Aviation Manufacturers Association is the union of more than 70 manufacturers of various air components ranging from fixed-wing general aviation airplanes, engines, avionics, and components. Almost all the present day flying planes are built by GAMA members. In addition, they engage in aircraft fleet, airport fixed-based operations, pilot training, and maintenance facilities. A look into the history of GAMA will prove that it makes a significant contribution to the U.S economy and also to the economies of other nations. In addition, it acts as a platform for discussion of various issues affecting the aviation industry. Moreover, there are a large number of initiatives from the association that are vital to the society, like the environmental protection measures. The association, established in 1970, has been engaged in such operations that ensure the general welfare of the aviation industry. The association has its headquarters in Washington, DC, and an additional office in Brussels. It functions as a body that represents the interest of its members to the government agencies throughout the world, which vary from legislation, regulations regarding safety, access to markets, developing aviation infrastructure, and finally security. In addition, the association works in collaboration with the International Civil Association Organization (ICAO) for its members and also works with various other national and international groups for the promotion of the interest of general aviation worldwide. The GAMA has a chairman, a vice chairman, and a board of directors. The board contains a chief executive or a senior official from each member company. The election is conducted by the board of

Thursday, September 26, 2019

Talent Management & Succession Planning in the Work Environment Assignment

Talent Management & Succession Planning in the Work Environment - Assignment Example In order to achieve the above functions, proper and reliable communication structures are also paramount. It is often said that the strength of a team or an organisation in general, lies in the diversity of its workers, which in this case is defined by the existing differences in knowledge, talents and innovativeness among each other. In addition, it can create and nurture new talents to succeed those that are retiring and transferring from their jobs. This paper focuses on talent management and succession planning, and how these processes are conducted in businesses in their bid to remain competitive and successful. It also examines a case study to identify how these practices are designed and implemented by Apple Company. Current advancements in the business world require that business invest in reliable human capital in order to maintain their excellence and better performance. The advancements include; changes in information and technology, competition strategies and methods of successful business management. In this understanding, human resource managers in organisations have to work closely with the top management in order to attract, hire, develop and retain talents. However, despite these efforts, skills shortages in the current business environment continue to present both socio-economic and cultural challenges as talent crosses borders in industries globally. Analysis of human resource trends and skills are needed in businesses because of the shifting demographic patterns, international and global supply chains, an aging workforce as well as occupational mobility. For this reason, human resource managers are expected to devise effective strategies in harnessing and managing their talents (Cheese and Robert 11-12). The success of talent identification and management approaches places organizations in better positions to establish themselves firmly in the changing business environment, both locally as well as on a global

The Evolution of Automobiles from fossile fuels to hybrid and electric Research Paper

The Evolution of Automobiles from fossile fuels to hybrid and electric - Research Paper Example (Bruno 499-534) However, the car that many researchers agree began the move from using horse and buggies can be attributed to Karl Friedrich Benz, who invented the first true automobile with his innovative gasoline powered internal combustion engine between 1885 and 1886. His German patent for this three wheeled, four-cycle automobile was, DRP no. 37435. (Bruno 499-534) Between 1885 and 1903, there were several successful designs marketed in the United States, one of these was first Oldsmobile, the Curved Dash produced between 1900 and 1904. (GM) Henry Ford is among the most well-known of the automobile innovators with his launching of the Ford Motor Company in 1903 and subsequent use of the process including standardized parts and mass production of the Model T. From this point on automobiles became more efficient and widely used. The modern fossil fuel powered car is more fuel-efficient in many areas then many of the older cars that were produced; however, this is not by much. â₠¬Å"According to Ford, the Model T – which began mass-production in 1913 – averaged a fairly healthy 25 miles to the gallon. Nonetheless, by 1923, the year the study begins, the average fuel efficiency of the entire US fleet was 14 mpg.† (Mulcahy 1) According to the article, fuel efficiency has only improved an average of three miles per gallon. This means that unless we switch over to electric or hybrid vehicles we could see serious problems with the planets ecosystem. â€Å"Many of the environmental problems our country faces today result from our fossil fuel dependence. These impacts include global warming, air quality deterioration, oil spills, and acid rain.† (Clean Energy 2) Even though electric cars were used from almost the beginning, they have not been in widespread use until recently. With an increasing awareness of the world around us has come the need to reduce the use of fossil fuels. New technology using hydrogen fuel cells allow a much better , cleaner approach to the question regarding our environment around us. Hydrogen is a versatile energy carrier that can be used to power nearly every end-use energy needed. (Hydrogen Fuel Cells) In 2007, General Motors (GM) unveiled a hydrogen-fuel-cell-powered version of its Chevrolet Volt concept, a family of electric cars that get a portion of their energy from being plugged into the electrical grid. (Bullis) Currently in the United States, there are several various hybrids and electric vehicles available for purchase, some of these are very small and some are transport trucks. Because too much use of fossil fuels can be bad for the environment the change to hybrid fuels and electric vehicles will be a good thing for the world. Beginning in 2009 several new cars became available. â€Å"Though a few electric cars and plug-in hybrids are currently available on the market, several new models including the Nissan LEAF, Chevrolet Volt, and Mitsubishi i MiEV are scheduled to hit the s treets in the near future. Toyota, creator of the popular Prius hybrid, has thus far declined to deliver a fully electric car.† (Timeline: History of the Car) We should see improvements in hybrid and electric cars over the next several decades and will likely see greater use until the fossil fuel cars are eventually no longer used. Works

Tuesday, September 24, 2019

Post-operative pain management Essay Example | Topics and Well Written Essays - 1500 words

Post-operative pain management - Essay Example This paper wills address the post operative management of pain for people who have undergone total knee replacement Surgery. The resultant physiotherapy and required exercises can result in patients experiencing substantial amounts of pain. Pain signifies trauma to the body and may be as result of tissue damage from injury, surgery, and diseases. Pain causes discomfort, immobility, and various biological responses that inhibit normal functioning of the body and its management becomes a necessary tool in nursing (Alfred, 2007). After total knee cap replacement surgery, effective pain relief measures are necessary for humane reasons and to facilitate an effective postoperative recovery, which necessitates intensive physiotherapy to reduce recovery time and facilitate mobility in most patients. Different people have different tolerances for pain and it is necessary to consider the individual patients before commencing on a post operation pain relief plan. Other important considerations that must be considered include clinical factors, patient related factors, and local factors. Post operative nursing care for patients who have undergone total knee replacement may include a combination of various procedures including education, assessment of pain, pharmacological, and non-pharmacological interventions.   Pain management is deeply integrated and ingrained in medicine and is especially invaluable in patients who have undergone major and minor surgeries. Total knee replacement surgery is done to alleviate pain in the knees and is highly successful in restoring mobility. Though expensive, it is economically justifiable due to increased mobility that reduces reliance on other members of the society. The procedure results in post operative pain, which if not well managed can lead to chronic pains and disability (Eccleston, 2011). Post operative pain management practices are often hindered by costs,

Monday, September 23, 2019

Different Aspects of Evidence Law Case Study Example | Topics and Well Written Essays - 2250 words

Different Aspects of Evidence Law - Case Study Example Usually evidence of some struggle or resistance by the complainant maybe the best proof of lack of consent but this is not always necessary. It will be recalled in the case D.P.P. v Morgan3 the House of Lords held that if an accused person believed that the woman was consenting he should not be guilty of rape even though he had no reasonable grounds for his belief. The mental element of rape is intention to have sexual intercourse without the woman's consent or not. The sexual offences (Amendment) Act 1976 amended the law relating to rape in England by providing that a man commits rape if he has sexual intercourse with a woman who does not consent to it; and at the time he knows that she does not consent to it or he is reckless as to whether she consents to it. The amendment in effect confirmss the decision in D.P.P. v Morgan. A similar case was reported in Jamieson v HMA4 This Scottish criminal case decided by the High Court of Justiciary on appeal held that a man does not commit rape where he honestly, albeit unreasonably, believes his victim is consenting. For the facts of the case: Phil raped Jill in a lane close to the house that Jill shares with her mother, Bunty, and her two sisters, Joleen and Shula. Bunty was still up when Jill returned home on the night of the alleged rape, but Jill said nothing about it. She did not mention it to her mother or sisters the next morning, but told Joleen about it two days after the alleged incident. Whatever reason made her to report an incidence, as rape 2 days after it occurred is very suspicious. Rape, as stated earlier is a criminal offence punishable by life imprisonment. Not telling of the incident the moment it happened could mean that she was not raped on that night. It could be that she finds Phil as the most culpable person to put a rape charge on when she was raped two days after having sex with Phil. The doctrine of break in chain of causation could be applied here. Lord Hoffman in Environment Agency v. Empress Car Company Ltd5 had spelt out the test of causation: whether the intervening act was an "ordinary" occurrence, which would not be a novus actus, or something "extraordinary". In this case Jill is claiming to have been raped by Phil and did not report the rape to her mother on the night neither did she scream for help from passersby. The delay in reporting the issue of rape can cause for the doctrine of break in chain of causation to be applied. The period bet ween when she alleged the offence to have been committed and the period of reporting it is so long that any thing could have happened within that period. This makes her claim of being raped by Phil very questionable. Phil and Jill have a one-year

Sunday, September 22, 2019

This assignment builds on the ideas offered in Visual Theories and Essay

This assignment builds on the ideas offered in Visual Theories and Visual Persuasion by asking you to critically evaluate and analyze a piece of visual persuasion or propaganda - Essay Example Here, the mouse passes of as a symbol for something controversial. The meaning we get from this symbol is highly modified and individual (Seiter 2010). On the contrary, people use many ways to catch and kill the rodent that is the mouse. For example, a traditional mousetrap that is shown in the image that forms the subject matter of this paper has been used since time immemorial to control the population of these rodents. The mousetrap plays a major critical role in the symbolic image. By just looking at the mouse, you then realize that it is actually using the mousetrap as fitness equipment found in the gym, as opposed to being scared for its life is at a great risk. The word propaganda has negative implication fixed into it; while persuasion is the art of persuading someone that your position is right through honest information. Propaganda is assumed to be the art of deceiving gullible public through bogus information. The word has for so long been allied with the thought-control of oppressive governments. In day to day life, people undoubtedly have to deal with propaganda. Without doubt, propaganda is cleverly propagated through advertisement, TV sit-coms and even in books. With the advent of communication, especially mass media, propaganda has inevitably become inseparable from the contemporary mass culture. Sometimes people state that the tendencies of propagating a particular lifestyle makes models appear like snobs, therefore end up having little or no impact on the society. Contrary, propaganda can be used for a positive purpose. For instance, propaganda can be incorporated in anti (drugs and smoking, rights for gender, animal and healthy lifestyle) campaigns. On the contrary, one of the best and most creative ways of spreading ideas is visual propaganda. In my own candid opinion, visual propaganda as a medium of spreading propaganda is the most

Saturday, September 21, 2019

Psychoanalytical Approach to Family Counseling Essay Example for Free

Psychoanalytical Approach to Family Counseling Essay Whether one is conscious of it or not, we all have our respective worldviews. The way we view life in general and our approach to it is the worldview that control and guide us in every decision that we make – in the way we cope pressures, and even as we celebrate and enjoy good days. Since on a particular worldview a person stands or falls, it is very important to constantly check and evaluate one’s philosophy of life. If I will be asked the question: â€Å"Which philosophy is the best philosophy? † The best answer that I can come up with is, â€Å"Of course, the philosophy that encourages intellectual development. † Christianity is a religion that has been compared, every now and then, to many philosophical persuasions; and most of the time, it was either mixed with other worldviews which were totally strange to it, or the proponents of other strange worldviews have attempted to enjoin Christianity to their philosophy, which inevitably have resulted in confusion and clever duplicity in individuals who follow and experiment into this game (Cheung, 2007, p. 34). For generations, people in different civilizations have become witnesses of how their fellows advocated multiple philosophical disciplines. In fact, today, if one would just observe closely, many hold a compound of various beliefs that got rooted and accumulated for years in the family via environmental conditioning. The by-product of this kind of influence is an individual who cope through the varying situations and circumstances of life with the competence of a chameleon. This kind of approach will not properly help in the development and growth of a person as he or she wades his/her way through college. Contrary to the perception of many, the Biblical Worldview is the one philosophy that encourages the pursuit of true knowledge. It, in fact, commands the engagement of the intellect in the pursuit and exploration of true scientific studies. What precipitated the period of Enlightenment? Was it not when people were hungry for the Truth (Shelley, 1982, p. 55)? And these are periods in the history of humankind when the Biblical Worldview was being brought to the fore of society’s endeavors. If there are two philosophies that developed naturally from one to another, they are Judaism and Christianity. The flow of growth from beginning to consummation is recorded in the Old and the New Testament of the Bible (Escalona, 2008, p. 87). B. Literature review The Extent of Usefulness of the Theory A survey in literature reveals that there is little evidence so far in studies that deliberately seek to determine the efficacies of psychodynamic approach in comparison with any of the other approaches in the treatment of abnormal behavior. A few which came out, in particular one research looked into the applicability of treatment in anorexia and bulimia cases which utilized the psychodynamic model and other models such as cognitive orientation treatment. Results of the experiment by Bachar et al (1999, p. 67) showed positive outcomes where this particular approach was used. It must be remembered that mainstream psychology and psychiatry widely use the cognitive model in explaining and treating abnormal behavior. In the controlled, randomized study by Bachar and team members however, the research highlighted the efficacy of psychodynamic approach in the treatment of anorexia and bulimia disorders. Other studies however show that therapists usually employ a combination of cognitive and psychodynamic approaches or an integrative method in the psychological treatments and interventions (Kasl-Godley, 2000, p. 92). Many of the cases today then, support this view rather than a single method in an efficacious treatment of many of these mental and emotional diseases. The disadvantages of the psychodynamic approach in many of the studies done based on a using this as a single method is that of the apparent difficulty of precise measurements on the treatment procedure itself. The approach usually is limited by whether it can be exactly replicated. Specifically, one other limitation or disadvantage is that the cause of phenomena (i. e. , symptom substation) cannot be located. In addition, another setback is that not all individuals can be hypnotized when using hypnosis in the therapy especially (Kaplan, 1994, p. 431). Reference: Bachar, Eytan, Yael Latzer,Shulamit Kreitler, Elliot Berry 1999. Empirical comparison of two psychological therapies: Self Psychology and Cognitive Orientation in the treatment of Anorezia and Bulimia. Journal of Psychotherapy Practice and Research. American Psychiatric Association 8:115-128, Freud, Sigmund. [1901] 1990. The psychopathology of everyday life. New York. W. W. Norton and Company, Inc. Halonen, JS and JW Santrock, 1996. Psychology: Contexts of Behavior, Dubuque, IA: Brown and Benchmark, p. 810. Hilgard, ER, RR Atkinson, and RC Atkinson 1983. Introduction to Psychology. 7th ed. New York: Harcourt Brace Jovanich, Inc. Hurlok, E. B. 1964. Child Development. New York: Mcgraw-Hill Book Company, Inc. Kaplan, HI, BJ Saddock and JA Grebb. 1994. Kaplan and Saddock’s Synopsis of Psychiatry: Behaviroal Sciences clinical psychiatry. Baltimore: Williams and Wilkins. Kasl-Godley, Julia 2000. Psychosocial intervention for individuals with dementia: An integration of theory, therapy, and a clinical understanding of dementia. Clinical Psychological Review. Vol. 20(6). Leahey, B. B. 1995. Psychology: An Introduction. Iowa: WCB Brown and Benchmark. Rathus, S. A. 1990. Psychology 4th ed. Orlando Fl. : Holt, Rinehart and Winston, Inc. Sdorow, L. M. 1995. Psychology, 3rd ed. Dubuque, IA:WCB Brown and Benchmark Publishers Santrock, J. W. 2000. Psychology. New York: McGraw-Hill. ________ Models of abnormality http://intranet1. sutcol. ac. uk:888/NEC/MATERIAL/PDFS/PSYCHO/ASPSYCHO/23U2_T5. PDF Part II. Integration Section A. Introduction Nowhere is counseling more relevant than the conditions and dilemmas faced by man today. The Bible mentions about the the fears that assail humans then during the early days, and which will be experienced also as time draws to a close. Jeremiah 17:8 implies about the kind of fear which some if not many, will succumb â€Å"when heat comes† (RSV). This illustrates as well that the stressful days are but natural to one’s existence; an affliction to being born into a fallen world. Ephesians 2 is even more clear what befalls on a person who is â€Å"dead in trespasses and sins† (KJV); he is subject to the dictates of a world system (v. 2a, KJV), being in the clutches of the evil spirit (v. 2b, KJV), and awaits the anger that God has on them (v. 3, KJV). All these may position any individual to a life of anxiety, depression, wrongful habits ((v. 3, KJV), substance abuse and other addictions that definitely determine the deterioration of overall mental and physical health. The functioning therefore of any person may be compromised and taxed to the limits, producing individuals who are abusive and getting abused. When not operating in optimal condition, man is sure to experience what psychology tends to diagnose and label as malfunctioning and maladjusted; at worst, the evidence of mental institutions’ existence only shows how this truth has long been spoken about in the Bible. Hence, the Bible becoming more relevant, and a theologically and scientifically trained counselor is even more needed these days. In the field of counselling, the primary considerations that those in the field who are practicing directly or indirectly have something to do with the previously held belief system, or the worldview or philosophy behind the notion of human behaviour. This goes to say that one who ventures into the business of healing and curing emotions and psychological problems must get into a thorough understanding of his/her personal approach to the study of human behaviour. The counselor seeks to explain human nature, the issue of sin or prbably emphasizing or reducing the Scriptural mandate and God’s verdict (whichever side he/she is on), and which eventually dictates intervention strategies, if any. It is even bold as to say that counseling in whatever front is basically â€Å"religious† in nature because in the end, what is upheld or emphasized by the counselor expresses deep-rooted philosophy or religious beliefs. The paper thus seeks to present a personal understanding of how practice in counseling is believed to be done considering the personal qualities, depth and realizations of Biblical truths (this is pre-eminent), and many of the nitty-gritty concepts that comprise the practice of counseling in one’s context. Being in contemporary America, with the recent economic meltdown that leave many surprised and shocked of the reduction of most of their economic capabilities to barely the minimum, being relevant as a counselor is not only a necessity, but it is the very important ingredient to helping many survive with their mental faculties intact. Therefore, this paper makes bold assumptions about human nature in general, how this is addressed in various situations that the average man will be meeting, and how growth (which is interpreted as a positive direction the individual will take) in all areas of his existence may take place. B. Psychoanalytic therapy Leading figures Primary importance is given into the development of one of the most influential disciplines in the world today and that is psychology. This is due to the fact that psychology seemed almost foremost in virtually every kind of decision making process that man makes. Because of this serious biblical ministers and/or scholars or theologians have long studied these effects and have come up with their answers and with their verdict. A Brief History of Modern Psychology by Ludy T. Benjamin, Jr. (2006, p. 23) starts to trace the roots of psychology when Wundt, in 1879, initiated what is now recognized as the first psychology laboratory. The author Benjamin satisfies the reader on what made the psychology today a very much pursued subject of interest as well as a career. Tackling on the lives of the people foremost in this discipline, the book made an otherwise boring and usually uninteresting subject matter into an exciting topic any student will be able to handle. The author mentioned details of the pioneers’ lives and the social milieu that characterized their lives and culture during their day which in all realistic evaluation had made its contribution to what their theoretical perspectives had developed. Other important highlights include the development of psychological tests and assessment techniques that Stanford and Binet spearheaded among others. The following narrative on one of psychology’s key players and foremost in what is now known as the â€Å"first force† in the field gives the reader the importance of their contribution to cotemporary psychology (Benjamin, 2006, p. 76). -Freud, Sigmund Viennese neurologist, founder of psychoanalysis (1856-1939) took his medical degree at the University of Vienna in 1881 and planned a specialist’s career in neurology. Lack of means forced him to abandon his research interests for a clinical career. His interest in what was to become psychoanalysis developed during his collaboration with Josef Breuer in 1884, which resulted in Studies in Hysteria, The Interpretation of Dreams appeared in 1900, Three Contributions to the Theory of Sex in 1905, and the General Introduction to Psychoanalysis in 1916 – a book which contained the evolving theory of the libido and the unconsciousness, in subsequent years, Freud’s outlook became increasingly broad as revealed by the titles of his later works (Benjamin, 2006, p. 54). C. Psychoanalytic Theory The psychodynamic perspective is based on the work of Sigmund Freud. He created both a theory to explain personality and mental disorders, and the form of therapy known as psychoanalysis. The psychodynamic approach assumes that all behavior and mental processes reflect constant and unconscious struggles within person. These usually involve conflicts between our need to satisfy basic biological instincts, for example, for food, sex or aggression, and the restrictions imposed by society. Not all those who take a Psychodynamic approach accept all of Freud’s original ideas, but most would view normal or problematic behavior as the result of a failure to resolve conflicts adequately. This paper attempts to distinguish itself in trying to not only understand the theory that Freud pioneered and polished by some of his faithful followers but especially determine the extent of its usefulness in explaining and treating abnormal behavior.. It is the aim of the author to present in precis a description and explanation of the psychodynamic approach and its usefulness in the context of abnormal behavior (Kaplan, 1994, p. 657). To interpret the theoretical framework of Freud in the context of the Christian religion or Biblical Christianity is essential in order to discover whether their fundamental teachings can mix well in mainstream Christianity. Freud taught about the personality constructs of id, ego and superego; about free association, instincts (life and death); his very controversial psychosexual stages of oral, anal, phallic, latency and genital; the fixation and cathexis concepts. In general this is a theory of personality dynamics which is aimed at the motivational and emotional components of personality. It sounds good that according to Freud, man inherits the life and death instincts (libido and mortido). In the Biblical perspective, however, all these concepts are traceable to the sinful nature which all human species have inherited from the first couple Adam and Eve. In some portions of the Biblical record (Roman 5:12), Adam is said to be the federal head and from him has proceeded both sinful nature, which is inherent in all men, and death – which is the Fall’s eventual outcome. The Bible highlights sin as the main problem of all of the manifestations of abnormality as reflected or manifested in the psyche or human behavior (Bobgan, 1987, p. 543). This theory discounts religion’s God’s pre-eminence, sovereignty and will, and active role in a person’s life. It also discounts man’s ultimate accountability before an almighty God. Moreover, it discounts many of the fundamentals that the Bible teaches, like sin and repentance, just Freud’s other followers propounded (Bobgan, 1987, p. 544). Fundamentally, environment is not to be blamed. Nothing could be more accurate than stating it in exactly the same manner that the Apostle has echoed the true state of affairs. It is somehow true to say, â€Å"It’s all up in the mind. † People violate neighbors because first they have violated the laws of God. And so, â€Å"In the futility of their mind, having their understanding darkened, being alienated from the life of God, because of the ignorance that is in them, because of the blindness of their heart; who, being past feeling, have given themselves over to lewdness, to work all uncleanness with greediness† (Eph. 4:17-19). As daily news in the headlines air everyday, and practically speaking, people have made it their daily business to work driven by greed, never minding what they leave behind in their wake. Because the fight has long been lost – which is in the level of consciousness – everyone now is at the mercy of chance, relationally, in this world. And it goes both ways. Many of the disorders or mental illnesses recognized today without a doubt have their psychodynamic explanation aside from other viewpoints like that of the behaviourist, or the cognitivists. From simple childhood developmental diseases to Schizophrenia, there is a rationale that from Freud’s camp is able to explain (Kaplan et al, 1994, p. 76, 98, 456). I. The Psychodynamic concepts A. Theory of Instincts Libido, Narcissism, Instincts and Pleasure Reality Principles. Freud employed â€Å"libido† to denote to that â€Å"force by which the sexual instinct is represented in the mind. † This concept is quite â€Å"crude† or raw in its form hence this refers far more than coitus. Narcissism was developed by Freud as his explanation of people who happened to have lost libido and found that in the pre-occupation of the self or the ego, like in the cases of dementia praecox or schizophrenia. Persons afflicted with this mental illness appeared to have been reserved or withdrawing from other people or objects. This led Freud to conclude that a loss of contact with reality is usually common among such patients. The libido that he conceptualized as innate in every person is herein explained as invested somewhere else and that is precisely the role of self-love or narcissism in the life of one afflicted. The occurrence of narcissism is not only among people with psychoses but also with what he calls neurotic persons or in normal people especially when undergoing conditions such as a physical disease or sleep. Freud explains further that narcissism exists already at birth hence, one can expect realistically that newborn babies are wholly narcissistic (Sdorow, 1995, p. 67). Freud classified instincts into different distinguishing dimensions namely: ego instincts, aggression, and life and death instincts. Ego instincts are the self-preservative aspects within the person, while aggression is a separate construct or structure of the mind which is not a part of the self-preservative nature of the human mind. Its source is found in the muscles while its objective is destruction. Life and death instincts called Eros and Thanatos are forces within the person that pulls in opposite directions. Death instinct is a more powerful force than life instinct (Rathus, 1988, p. 55). The pleasure and reality principles are distinct ideas that help understand the other aspects of Freud’s theory. The latter is largely a learned function and important in postponing the need to satisfy the self (Sdorow, 1995, p. 98). B. Topographical theory of the mind Much like real physical mapping or description of a land area, the topographical theory appeared as attempt to designate areas of the mind into regions; the unconscious, the preconscious, and the conscious. The Unconscious mind is shrouded in mystery (Kaplan, 1994). It is the repository of repressed ideas, experiences and/or affects that are primary considerations when the person is in therapy or treatment. It contains biological instincts such as sex and aggression. Some unconscious urges cannot be experienced consciously because mental images and words could not portray them all in their color and fury. Other unconscious urges may be kept below the surface by repression. It is recognized as inaccessible to consciousness but can become conscious by means of the preconscious. Its content is confined to wishes seeking fulfilment and may provide the motive force for the formation of dream and neurotic symptoms. In other words, unconscious forces represent wishes, desires or thoughts, that, because of their disturbing or threatening content, we automatically repress and cannot voluntarily access (Santrock, 2000, p. 43). The Preconscious is a region of the mind which is not inborn but developed only when childhood stage is beginning to emerge. The preconscious mind contains elements of experience that presently out of awareness but are made conscious simply by focusing on them. Freud labelled the region that poked through into the light of awareness as the Conscious part of the mind. Conscious thoughts are wishes, desires, or thoughts that we are aware of, or can recall, at any given moment. It is closely related in understanding as that of the organ of attention operating with the preconscious. With attention the individual is able to perceive external stimuli. However, Freud theorized that our conscious thoughts are only a small part of our total mental activity, much of which involves unconscious thoughts or forces (Leahey, 1995, p. 433). C. Structural Theory of the Mind Freud conceptualized the mind into what is called as three provinces equivalent to its functions: the id, ego and superego. The id is that aspect which only looks forward to gratifying any of its desires and without any delay. The ego is the structure of the mind which begins to develop during the first year of life, largely because a child’s demands for gratification cannot all be met immediately. The ego â€Å"stands for reason and good sense† (Freud, 1901, p. 22), for rational ways of coping with frustrations. It curbs the appetites of the id and makes plans that are compatible with social convention so that a person can find gratification yet avert the censure of others. In contrast to the id’s pleasure, the ego follows the reality principle. The reality principle has a policy of satisfying a wish or desire only if there is a socially acceptable outlet available (Halonen et al, 1996, p. 43). The superego develops throughout early childhood, usually incorporating the moral standards and value of parents and important members of the community through identification. The superego holds forth shining examples of an ideal self and also acts like the conscience, an internal moral guardian. Throughout life, the superego monitors the intentions of the ego and hands out judgment of right and wrong. It floods the ego with feelings of guilt and shame when the verdict is negative (Halonen et al, 1996, p. 43). As children learn that they must follow rules and regulations in satisfying their wishes, they develop a superego. The superego, which is Freud’s third division of the mind, develops from the ego during early childhood (Hurlock, 196, p. 66). Through interactions with the parents or caregivers, a child develops a superego by taking on or incorporating the parents’ or caregivers’ standards, values, and rules. The superego’s power is in making the person feel guilty if the rules are discovered; the pleasure-seeking, id wants to avoid feeling guilty. It is motivated to listen to the superego as a moral guardian or conscience that is trying to control the id’s wishes and impulses (Hilgard, et al, 1979). From the Freudian perspective, a healthy personality has found ways to gratify most of the id’s demands without seriously offending the superego. Most of the id’s remaining demands are contained or repressed. If the ego is not a good problem solver or if the superego is too stern, the ego will have a hard time of it (Halonen et al, 1996, p. 43). D. Therapeutic goals Sigmund Freud offered a psychoanalytic viewpoint on the diagnosis and understanding of a person’s mental health. Other perspectives, the behavioristic paradigm offers to see this in a different light. The psychoanalytic perspective emphasizes childhood experiences and the role of the unconscious mind in determining future behavior and in explaining and understanding current based on past behavior. Basing on his personality constructs of the Id, Ego and the Superego, Freud sees a mentally healthy person as possessing what he calls Ego strength. On the other hand, the behavior therapist sees a person as a â€Å"learner† in his environment, with the brain as his primary organ of survival and vehicle for acquiring his social functioning. With this paradigm, mental health is a result of the environment’s impact on the person; he learns to fear or to be happy and therein lies the important key in understanding a person’s mental state. Considering that the achievement and maintenance of mental health is one of the pursuits of psychology, the following is a brief outline of what psychologists would endorse a healthy lifestyle. The individual must consider each of the following and incorporate these in his/her day to day affairs: 1. The Medical doctor’s viewpoint – well-being emphasis than the illness model 2. The Spiritual viewpoint- a vital spiritual growth must be on check. 3. The Psychologist’s viewpoint- emotional and relationship factors in balance. 4. The Nutritionist’s viewpoint – putting nutrition and health as top priority. 5. The Fitness Expert’s viewpoint- Exercise as part of a daily regimen. The theory I have in mind then is an amalgamation of several approaches, primarily the integration of the Christian worldview and the theories set forth by Cognitive-behaviorists and psychoanalytic models, and biological/physical continuum. There are other good models but a lot of reasons exist why they cannot be â€Å"good enough;† a lot depends on my own personality. Being authentic to who you are, your passion, is effectively communicated across an audience whether it is a negative or positive one. The basic way of doing the â€Å"amalgamation† or integration is that the Christian worldview takes precedence over the rest of the approaches. Although many of the concepts and premises of each theory mentioned are sound and at times efficacious, when it clashes with the faith-based theory, the former must give way to the latter. It is understood then, that I thoroughly examined each of the theory and set them against the backdrop of spirituality. Interpreting a problem that a client suffers for instance, entails that the theoretical viewpoint that I am convinced with, has better chances of properly understanding the maladjustments that the client had been suffering. To come up with the balanced worldview (an integration in other words), the balance between the realms mentioned, including the true frame of human individuals and the true nature of God (or theology) are properly considered. Thoroughly accepting the fact that there is no contest between the natural and the spiritual; only that troubles arise when one realm is overemphasized at the expense of another. This thin line or slight tension between the two levels is best expressed in the personhood of Jesus Christ, who was a perfect man as well as God. If we start to equate ourselves with that notion (which is usually happening) and we start to think that we are balanced, then we surely lack understanding or real self-awareness of the fact that we are deeply and seriously out of balance and this is one reason why we need help. ~ What are your general goals in therapy? Christian counseling admittedly embraces in reality, a basic integration of the biblical precepts on the view of man and psychology’s scientific breakthroughs in addressing the dilemmas that beset human individuals. Depending on the persuasion of the practitioner, especially whether he or she comes from either the purely theological or â€Å"secular† preparation, Christian counseling can either lean to certain degrees of theology or psychology. According to Larry Crabb, â€Å"If psychology offers insights which will sharpen our counseling skills and increase our effectiveness, we want to know them. If all problems are at core spiritual matters we don’t want to neglect the critically necessary resources available through the Lord by a wrong emphasis on psychological theory† (Crabb in Anderson et al, 2000). Dr. Crabb’s position certainly ensures that science in particular, has its place in counseling in as much as theology does. He made sure that all means are addressed as the counselor approaches his profession, especially in the actual conduction of both the diagnostic and therapeutic or intervention phases (Crabb in Anderson et al. , 2000). Trauma inducing and crisis triggering situations have spiraled its occurrence and in its primacy in the US and in many other countries in recent years. Its broad spectrum ranges from the national disaster category such as that of Hurricane Katrina or the 911 terrorist strikes in New York, Spain and England, to private instances such as a loved one’s attempt at suicide, the murder of a spouse or child, the beginning of mental illness, and the worsening situation of domestic violence (Teller et al, 2006). The acute crisis episode is a consequence of people who experience life-threatening events and feel overwhelmed with difficulty resolving the inner conflicts or anxiety that threaten their lives. They seek the help of counselors, paramedics and other health workers in crisis intervention centers to tide them over the acute episodes they are encountering. These are defining moments for people and must be adequately addressed else they lead lives with dysfunctional conduct patterns or disorders (Roberts et al, 2006). In the integrated or eclectic approach the goal of the therapy is not just relief to the patient or client. Although an immediate relief is very helpful, this may not always be the case in most illnesses. The goal as mentioned in the preceding pages is to provide long-term reduction of the symptoms and the occurrence of the disease altogether if possible. The management then is not impossible but neither is this easy. Specifically, the counselee or patient must want to heal or believe that there is going to be curative effects in the process. It presupposes that he/she must learn to trust the therapist in his/her capabilities as well in leading or facilitating the changes or modifications. It is very much essential that (in the perspective of a cognitive-behaviorist) that the client understands ownership to the deeds and choices in thought patterns he/she made are crucial to the recurring or occurring condition that s/he experiences (Rubinstein et al. , 2007; Corey, 2004). Moreover, the identification of specific treatments or interventions according to the diagnosed issue will be accommodated and implemented based on the chosen treatment modalities fit with the therapeutic approach utilized. It may be a single modality based on a single approach (e. g. , learning principles and desensitization for a patient with specific phobias) or it maybe a combination of many modalities (CBT, Rogerian, Phenomenological, or Family systems) (Rubinstein et al. , 2007; Corey, 2004). E. Summary Every theoretical approach has its own assumptions. In the psychodynamic theory, the following three assumptions help guide a student of human behavior or an expert in this field determine the underlying factors that explain the overt manifestations of specific behaviors. These assumptions therefore, help guide the diagnosis of the presence or absence of mental illness. They are the same assumptions that guide the therapist in choosing what treatment that will better help heal, cure or alleviate the symptoms. These assumptions are: â€Å"There are instinctive urges that drive personality formation. † â€Å"Personality growth is driven by conflict and resolving anxieties. † â€Å"Unresolved anxieties produce neurotic symptoms† (Source: â€Å"Models of abnormality†, National Extension College Trust, Ltd). The goals of treatment here include to alleviate patient of the symptoms is to uncover and work through unconscious conflict. The task of psychoanalytic therapy is â€Å"to make the unconscious conscious to the patient† (â€Å"Models of abnormality†, National Extension College Trust, Ltd). Employing the psychodynamic viewpoint, the therapist or social scientist believes that emotional conflicts, or neurosis, and/or disturbances in the mind are caused by unresolved conflicts which originated during childhood years. Reference: Corey, Gerald, 2004. Theory and practice of counseling and psychotherapy. Thomson Learning, USA. Corey, Gerald. 2001. The Art of Integrative Counseling. Article 29: â€Å"Designing an Integrative Approach to Counseling Practice† Retrieved May 9, 2009 in http://counselingoutfitters. com/vistas/vistas04/29. pdf Crabb, Larry, 2000. Found in Anderson et al resource. Christ-centered therapy. http://books. google. com/books? id=Rn-f2zL01ZwCpg=PA11lpg=PA11dq=effective+biblical+counseling+by+larry+crabb+critiquesource=webots=WFVYLIqP1nsig=MqIhqE_XfGzIQODAKV5iMPjqz14#PPA19,M1 Davison, Gerald C. and John M. Neale. 2001. Abnormal Psychology. Eighth ed. John Wiley Sons, Inc. Ellis, Albert 2001. Overcoming Destructive Beliefs, Feelings, and Behaviors: New Directions for Rational Emotive Behavior Therapy. Prometheus Books Kaplan, HI, BJ Saddock and JA Grebb. 1994. Kaplan and Saddock’s Synopsis of Psychiatry: Behavioral Sciences clinical psychiatry. Baltimore: Williams and Wilkins. Benjamin, Ludy T. Jr. 2006. A brief history of Psychology. Wiley-Blackwell; 1 edition. Bobgan, Martin Deidre. 1987. Psychology: Science or Religion? From Psychoheresy: The psychological seduction of Christianity. Eastgate Publishers. Retrieved May 6, 2009. http://www. rapidnet. com/~jbeard/bdm/Psychology/psych. htm Boring, Edwin G. et. al. 1948. Foundat

Friday, September 20, 2019

E-business Innovative Marketing Strategy

E-business Innovative Marketing Strategy Chapter One: Introduction 1.1 Background The term E-business is todays popular form of business by using old business models with the interaction of technology and gaining the most out of customer value and profits which is the future way of doing business. In E-business as like bubbles are bursting there is constant threats about security, but e-business is increasing to a whole new level, and will most likely keep doing so in the near future. In the latest years Internet has proved as a very important marketing tool. By the use of the Internet the companies have developed relationships with the customers by using different systems in promotion and sales. So the inception of Internet has had effect on the way the individuals and organizations communicate around the world (Doole and Lowe, 2004). Briefly, in the last years marketing has gone online taking advantage of the market opportunities. The estimates regarding the amount of business conducted electronically vary widely, but it is clear electronic business and electronic commerce have gained tremendous momentum worldwide over the past decade. Much media attention was given to the dot-com boom, but has since waned following the dot-com bust and economic downturn of the early 2000s. Despite the dot-com bust, it is clear many successful electronic businesses will evolve and thrive for many years, e.g., eBay and Ocado. Nonetheless, E-business sector has become an increasingly competitive and dynamic business environment within the past decade. Consumers perceive firms having a web site as more customer-oriented, responsive, informative, high-tech, sophisticated, and likely to stay in business longer (Griffith et al., 1998). These discerning and demanding consumers have led many innovative organizations to look for appropriate marketing strategy on the internet marketplace with the aim of building better business position; on the one hand value into service offerings, satisfying and maintaining loyal customer and on the other hand effectively making strategic decisions thereby increasing the overall business performance. The ability to retain and lock-in customers in the face of competition is a major concern for online businesses, especially those that invest heavily in advertising and customer acquisition stares. However, creation of loyal and a satisfied customer base is an important determinant of marketing success. Research shows that loyal customers buy more of company’s product, they are cheaper to serve, less sensitive to price and brings in more customers by word of mouth (Reichheld, 1996). Therefore, developing, managing and maintaining loyal marketing relationship of the internet market place for instance is harmonious to how well you are marketing. Thus knowing how well you are marketing as a firm and making innovative marketing strategy to perform better in future which is required and inevitable in such a marketplace as the internet. Obviously, decision making is essential about organization strategy to determine the future direction (Johnson Scholes, 1997). The prime function of management is perhaps to make the right strategic decisions. According to Johnson Scholes, (1997) strategic or long-term decisions are concerned with an organizations overall objectives. Such corporate decisions include major capital investments, sources of finance, and product and market choices. Practically, the long-term directions are affected by strategic decisions of an organisation and are generally about attempting to complete some benefit for the company. Therefore, with the range of a company’s action are likely to be affected: Does (and should) the company focus on one area of action, or does it have many? The issue of range of action is fundamental to strategic performance (Johnson Scholes, 1997). In marketing strategy pricing is one of the most talked about but least understood of all the key marketing levers (DiCamillo 1996). Price is also the easiest of the marketing mix variables to manipulate and can be done so very quickly (Guiltinan and Paul 1985). The proliferation of e-commerce has already had a significant impact on how and where consumers shop. It also has the potential to make dramatic changes in the way goods are priced and how purchase decisions are made. In Internet shopping the cost (in both time and money) of comparison shopping is drastically decreased and price is a major element in purchase decision. A marketing manager strategically sets pricing to achieve the company’s objective. 1.2 Rationale In e-business innovative marketing strategy change over the life cycle of a firm (Miller and Friesen, 1984) the strategy systems emerge over time, in response to changes in strategic goals, the business environment and the size of the firm. However the question of which marketing strategy is required for achieving to a goal or an objective. In this sense what marketing e-strategy required for? Implicitly, related to the current study by evaluating marketing e-strategy one firm going to make their future crucial decisions to improve their firm’s more in online business. Needless to say, marketing strategies depend upon basis for decision making and reflect the customers needs as well as the firms simultaneously. Companies and researches reflects the customers satisfaction and needs by calculating price, feature, amount, cycle time, effectiveness, output etc., of the products, services, and procedure as long as ways to calculate those things have to be present (Tapinos et al, 20 05). What is new and has attracted little attention to some extent is to evaluate marketing e-strategy using decision- making variables and to see the impact on strategic decisions. This clearly shows those not only find the appropriate marketing e-strategy but in order to better control, understand, and improve what firms do and must do. In this research there are two different cases virtual company; one is basically auction store eBay and another grocery store Ocado. The main reason to select different category companies because both are doing e-business and through this research it’s going to be defining their marketing e-strategies and implementing in the market are approximately same. That’s why this study evaluates two different category virtual stores and compares their marketing e-strategies. Therefore this study goes beyond just required marketing strategy using the internet as a market place but is a bold attempt to evaluate e-strategy using decision making variables and to see the impact on strategic decisions. 1.3 Significant of the Research The marketing discipline has been showing to different changes and powerful challenges into the business stadium with the induction and dispersion of the online phenomenon. Constantly since this new multimedia surroundings of exchange appeared, many research have been performed about how it will influence the nature and prospect of marketing activities. This research is an attempt to categorize and summarize the literature about online marketing and enlighten the study routes that will contribute to the development of the discipline. In reality, most firms will need to plan marketing strategies for both traditional or place aspects of the business, and the fast developing electronic or space dimensions of the business (Rayport ; Sviokla, 1994). Both approaches need to be co-ordinated in a cost effective manner whilst providing the customer with an effective and integrated solution. Some research has reported that the early adopters of e-business show a trend towards cost reductions and administrative efficiencies from e-procurement and self service applications used by customers and employees. By contrast, more mature users focus on strategic advantage and generate this through an evolutionary model of organisational change (Ash and Burn, 2005). Researchers have also recognised the importance of the extension of e-commerce use to small and medium sized businesses in order to realise improvements in efficiency and effectiveness (Hauge et. al, 2004) Managers need to contemplate their strategic approach to the electronic business opportunity in terms of both internal and external considerations at a particular point in time. Based on recent research (Perrott, 2002), this paper proposes a tentative framework that will assist managers to determine their organisation’s strategic positioning in the electronic arena. 1.4 Aims Objectives Aim To identify what might be appropriate marketing strategies for this new era e-business. Objectives To review literature on current developments in online marketing strategies. Identify the e-strategies of the cases eBay and Ocado. Review the strengths weaknesses of e-strategies. Identify immediate competition and implications for the cases eBay and Ocado. How do customers react to the marketing e-strategies? 1.5 Purpose and Research Questions The purpose of this thesis is to define required innovative marketing strategy of virtual stores using decision-making associated variables sternly to evaluate the impact on strategic marketing decisions. There are many issues connected to this research problem, but we will only focus on certain aspects and a complete picture will therefore not be provided. The research questions we intend to answer are: RQ1. What are the objectives for online marketing? RQ2. How can the online product offer be described? RQ3. How can the online pricing strategy be described? RQ4. How is the Web site used as a communication, promotion medium, distribution and transaction medium? RQ5. What influential innovative marketing e-strategy evaluation variables or indicators are associated with strategic marketing decisions in the online marketplace? 1.6 Scope and Limitations This research will show the continuing progress in digitization and networking that is manifested in the rapid spread of the internet, information about product attributes, marketing strategy and especially in pricing process – which has long been considered a concomitant part of any article placed on the market – is now distributed independently from the product itself. The growth in digitization has significantly increased a company’s freedom to both combine and diversify products, thereby enabling them to easily produce and offer a wide variety of product versions to their customers. Moreover, progress in networking has substantially increased the speed at which various product-related information can be distributed. At the same time, it has considerably expanded the range over which such information can be disseminated. This research identifies the major scope and content of the studies about Internet marketing and displays the current state of the discipline. It also enlightens the main avenues or niche routes for future research by clarifying under investigated or unsettled areas. The framework of this review can serve as a skeleton explaining the accumulated state of knowledge about Internet marketing and can be a useful starting point for studies aiming to expand the views about this area further. The current research has been limited and concentrated on required innovative marketing strategy up to company-level eBay and Ocado. The research is focused on evaluating virtual store marketing strategy for strategic decisions. Consequently, plethora of researchers have measured marketing strategy from diverse perspectives such as the financial perspective, process and supplier’s perspective, employee’s perspective innovation and development perspective. The current study mainly focuses on the customer’s perspective. The primary focus was on the online marketplace industry where the business model is emerging and fast spreading. Further the focal point will be on business to consumers (B2C). The companies studied involve UK firms providing service to UK users. The firms studied are eBay and Ocado. The study was limited to customers or users within London, city in UK. 1.7 Signposting of the Study Chapter One: Introduction In order to improve a product or services to satisfy a need of a customer, once have to be able to improve or change it to meet their needs. In order to improve or change it, there is the need to know what the customer desire or want. In order to know and understand it, once have to be required innovative marketing strategy in online market. This first chapter will present the background and rationale behind innovative marketing e-strategy especially in pricing and the impact on strategic decisions in the online marketplace. Further this section will present the issue regarding marketing e-strategy which will lead to the purpose of this study. Chapter Two: Literature Review This chapter provides relevant existing theories and models of marketing e-strategy specially pricing in the online market place as well as a model modified by the author. The working model builds upon the presented theories and is used as a foundation for the following analysis. Chapter Three: Research Methodology Strategy In this chapter, the research methodology strategy is presented. The research approach that has been adopted in order to answer the research questions and to meet the purpose is described and motivated. The research methods used in this work are as well described and discussed. Chapter Four: Empirical Analysis In this chapter the results of both the qualitative and quantitative research are presented. The results will follow the outline of the working model. A brief companies overview are also presented. Chapter Five: Analysis In this chapter the analysis and discussion of the empirical data will be presented. The analysis is assessed through the two major issues in the study along with the working model. Chapter Six: Conclusion This chapter includes the conclusions of the research as well as reflections for recommendations, a discussion of the limitations and suggestions for further studies. Chapter Two: Literature Review 2.1 Online Marketing Objectives Online marketing can be described as a system for selling products and services to target audiences who use the Internet and commercial online services by utilizing online tools and services in a strategic manner consistent with the company’s overall marketing program (Janal, 1997, p. 39). Before going online, the company needs to have a marketing plan that is consistent with the goals and objectives set by the company. It is necessary to decide what the company wants to accomplish by going online (Janal, 1997). Pitt, Berthon and Watson (1996) point out that the objectives for marketing through Web sites vary depending on the company, but that many organizations do not even have clear and quantified objectives for being present on the WWW. Companies must divert from the thinking that even a bad Web site is better than none at all, because without clear objectives it will be hard to make appropriate marketing strategy through the Web site’s effectiveness. The Web site can be characterized as something of a mix between personal selling and advertising and can move the customer through the six phases of the buying process: need recognition, information processing, develop specifications, search and evaluation, purchase and post-purchase evaluation. By attracting Internet surfers, establish contact with interested surfers, transform some of the interested surfers into interactive customers and keep these customers interactive, the Web site is acting as a mean to push the customer through the buying process. Converting surfers into customers can be considered a six-stage conversion process. The efficiency of the Web site in reaching the marketing communication objectives set for it, as well as in taking the surfer through the six stages of the conversion process, is shown in Table 2.1. (Pitt, Berthon Watson, 1996) Even though most companies wish their Web site to generate direct response orders and thereby set marketing communication objectives, there are many other objectives that can be achieved by marketing online (Mathiesen, 1995): Generate direct response orders. Increase brand awareness or corporate image. Gather information about customer preferences to help guide future product development. Improve customer service. Test consumer response to discounts or other special offers. Build a list of prospects for future promotions. Find business partners, dealers, or franchisees for company’s products. Recruit talent members, employees, subscribers, etc. Table 2.1: A Model of the Conversion Process on the Web *An overall average Web site efficiency index, which can be thought of as a summary of the entire process. Source: Adapted from Pitt, Berthon Watson, 1996, p. 8 According to Janal (1997), the Internet is the world’s most efficient marketing tool and helps companies disseminate sales and marketing messages, create one-to-one relationships, educate prospects and support existing customers on a worldwide scale. The Internet provides the possibility to deal with customers worldwide that have pre-selected a specific company. Firms can use the Internet to generate revenues by increasing sales to existing customers and by attracting new customers (Peterson, Balasubramanian Bronnenberg, 1997). The Internet is an important marketing tool because the market prefers the decentralized, open-access environment presented by the WWW for E-commerce (Hoffman Novak, 1996b). The Internet possesses unique features making it appropriate for creating close customer relationships (Honeycutt, Flaherty Benassi, 1998). Janal (1997) proposes that the flexible publishing platforms of the Internet and commercial online services gives the marketer the possibility to establish relationships with the consumers. The relationships are created through online sales, support and service. On the Internet, the customers and the company are interacting with each other and this gives a very intimate selling situation (Janal, 1997). However, no physical intimidation exists between buyer and seller and no middle parties may interrupt the communication process (Samli, Wills Herbig, 1997). Quelch and Klein (1996), as well as Sanden (1998) claim that the Internet is not constrained by either location or time. For the millions of individuals connected to the Internet, traditional limitations of time and distance no longer apply. The computer in Sweden or Hong Kong is just as close are the office next door. Messages can be sent to thousands of potential customers simultaneously with one keystroke (Cronin, 1994). Furthermore, the Web site is completely accessible, since it can be read 24 hours a day, 365 days per year (Samli, Wills Herbig, 1997). The Web site can be used to create customized sales presentations affecting several senses and appealing to logic and benefits. Consumers can pick the sales presentation and information they want (Janal, 1997). By using a variety of Internet resources, the company can create a customer-oriented environment while obtaining information about customers’ specific interests, responses to new product offerings and feedback on the company’s performance. Additionally, the Internet offers the possibility for online ordering and delivery. Customers logging on to the Internet can continue to receive enhanced support services through the network. (Cronin, 1994) The Internet provides quick feedback on the effectiveness of marketing activities, enabling performance-based marketing (Burke, 1997). Marketers can test both new product concepts and advertising copy over the Internet for instant feedback. In addition, the Internet permits new types of measurement tools, such as online surveys, bulletin boards, e-mail marketing lists, customer identification systems, advertising measurement and Web visitor tracking. (Quelch Klein, 1996) The fact that the Internet is neither time- nor location-bound can have a major impact on costs. Customers do much of the work that would normally be handled by office-clerks or human tellers (Sheth Sisodia, 1999). According to Sandà ©n (1998), the Internet increases the company’s efficiency. By publishing information on the WWW, the sales process can be improved and thus, the productivity rises considerably. In addition, the time spent to process orders is lowered dramatically. Less errors and facilitated processing has led to substantial time-savings. The automation of various administrative tasks is another reason for the increased efficiency and the possibility to serve a vast amount of customers effectively (Sheth Sisodia, 1999). Administration costs related to paper-based processes such as postage, printing, and handling, will be reduced. (ibm.com) The WWW is the least expensive printing press and offers the seller an unlimited amount of space to describe and demonstrate the product range. Add to this the low rent compared to storefront, and it is clear that selling online means low cost of entry (Hoffman Novak, 1996; Janal, 1997). Jà ¤ger and Winberg (1996) underline the cost-effectiveness of the WWW by claiming that the costs are independent of the number of people exposed to the message, as well as how much information that is to be presented. They compare the WWW to a printed catalogue, where the costs are very much depending on these factors. It is proposed that performing direct marketing through the Internet may be one-fourth less costly than through traditional channels. The great segmentation possibilities and the low cost for creating differentiated messages on the WWW are also mentioned. As a conclusion, Jà ¤ger and Winberg (1996) point out that the cost-effectiveness for presenting messages on the WWW is dependin g on whether the target group is on the Web. The success of the campaign in relation to the costs of executing it must also be considered in order to evaluate the cost-effectiveness. By marketing online, the company gains competitive advantages compared to companies who are not online. The Internet also reduces the issues of company size, since consumers only care that they find the product needed at the right price. (Janal, 1997; Sandà ©n, 1998; Sheth Sisodia, 1999) 2.2 The Online Product Offer According to Brà ¤nnback (1997), the focus in marketing automatically changes from physical to informational when uses the Internet. In the traditional marketplace, the idea of the product is physical or tangible and occasionally accompanied by intangible features or services. On the Web site, a picture or description of its features will replace the physical product, and thus, the product becomes informational rather than tangible. Not all products are suitable for online marketing. Peterson, Balasubramanian Bronnenberg (1997) categorize products and services along three dimensions that are relevant when discussing the product’s suitability for online marketing. The dimensions are: value proposition, degree of differentiation, and cost and frequency of purchase. Concerning the first dimension, goods can either be low-cost, frequently purchased goods, or high-cost, infrequently purchased goods. The product is more likely to fit internet-based marketing if it is infrequently purchased and expensive. Goods can be classified along the second dimension according to whether they are tangible and physical, or intangible and service related. Online marketing is particularly well suited for certain types of intangible or service related goods. The third dimension reflects to what extent the product is differentiable or not. The Internet is an effective segmentation tool when it comes to products or services that can be subject to differentiation. Peterson, Balasubramanian and Bronnenberg (1997) illustrate the product and service classification grid presented below. (Table 2.2) Table 2.2: Product and Service Classification Grid Low outlay, frequently purchased goods Value proposition

Thursday, September 19, 2019

Health Care Analysis Essay -- Health Care

Health care reform has been a big topic since the Clinton administration when First Lady, Hillary Rodham Clinton, took it under her belt to devise a new system. Health care is the provision taken to preserve mental and physical health using prevention and treatment. Compared to other health care systems in the world, the United States is ranked 37th in terms of care, claims Michael Moore (2007). Ironically, our health care system spends more than any other nation on its patients, averaging nearly $8,000 per person (DiNitto, 2012). With soaring costs, it is no surprise that one in every seven Americans are uninsured (Kaiser, 2011). Even with these sorry figures, statistics show that 85% of Americans are satisfied with their health care (Saad, 2009). Another study shows that even 70% of uninsured Americans are pleased when they receive health care (Loft, 2009). Health care needs to be reformed, but in reformation, we must remember the amount of preexisting satisfaction. Living in a largely Judeo-Christian culture, we have high respect for the dignity of life. Our values are reflected through various federal and state documents including the declaration of independence which states that â€Å"[a]ll men†¦are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of happiness† (1776, par. 2). Each individual deserves justice. Our culture is also reflected through the way we inadvertantly uphold the Ten Commandments. The United States was founded on biblical principles which emit the dignity of all people. We must be careful to clearly see the line between all people and the majority of people. When utilitarian attitudes compel change, societies’ weakest members are put at ... ...und the world. Pbs. Retrieved from http://www.pbs.org/wgbh/pages/frontline/sickaroundtheworld/view/ PBSNewshour. (2012, March 28). Supreme court wraps up health reform law hearings: What’s next? Retrieved from http://www.pbs.org/newshour/bb/health/jan-june12/scotusday3_03-28.html PBSNewshour. (2012, March 30). Health reform’s fate: How the Supreme Court will decide? Retrieved from http://www.pbs.org/newshour/bb/health/jan-june12/scotus_03-30.html PBSNewshour, (2012, March 30). Shields, Brooks, on Supreme Court ‘high tension,’ health reform’s future. Retrieved from http://www.pbs.org/newshour/bb/politics/jan-june12/shieldsbrooks_03-30.html Saad, L. (2009). Cost is foremost health care issues for America. Retrieved from http://ww w.gallup.com/poll/123149/cost-is-foremost-healthcare-issue-for-americans.aspx U.S. Declaration of Independence, Paragraph 2 (1776).

Wednesday, September 18, 2019

The Taming of the Shrew Essay: The Taming of Katherina -- Taming Shrew

The Taming of the Shrew: Katherina - the Woman Formerly Known as Shrew    The Katherina that gives the final speech in The Taming of the Shrew is quite a departure from the Katherina we were introduced to in Act I. This new Kate is modest, quiet and obedient. All of these qualities were not present until Act V. Such a profound personality change prompts the questions how this happened and what purpose do her changes serve?    The answer to the first question, how did this happen, is simple to answer: Petruchio has tamed her. His taming tactics are comparable to that of a military officer and a patient mentor: He is ruthless and unwilling to bend the rules in order to make her learn, however, he is content to let her learn at her own pace. The text for his lessons is Kate's own temper, actions and words. By spewing her deeds back into her face at an unrelenting pace, she is forced to see how ridiculous she has been acting, and it is at this point that the transformation begins.    Due to the nature of Petruchio's teachings, The Taming of the Shrew can be see...

Tuesday, September 17, 2019

Companies, Ethics, and Privacy of Personal Information Essay -- Privac

Introduction Personal data is quickly becoming a commodity in today's high technology world. This information is used by banks, investment and brokerage companies, credit card merchants, government agencies (local, state and federal), and consumer product-based companies. Most people probably don't realize the amount of information that's shared between companies, or how often it's done. Many companies sell and share customer data to help sell products and find out what new products they should produce. Other uses include gathering information about inventory levels to help better determine what types of products are bought at which store, when and how often. This can be used for inventory and production, to make sure that the store (or stores for chains, like Safeway and Long's Drugs) can have the products available when they're needed. However, the same personal data is being compromised and eroding privacy. Companies have been getting bolder in their attempts to gather, share and sell data. The latest trend is outsourcing data to third party companies for data processing, which can be done at a lower cost. One of the main problems with this approach is that a lot of very sensitive data is being sent, which could be harmful in the wrong hands. Most companies require their customers to "opt-out" to prevent their data from being shared with a company's affiliates. This process requires the customer to explicitly tell the company not to share their data, which is usually in the form of a web site or a survey sent in the mail. These surveys are often thrown away by consumers, so they don't even realize that they're giving the companies a green light to sell and share their data. There's a new movement starting to grow, whe... ...nstitution Policy Brief #29, February 1998. http://www.brook.edu/comm/policybriefs/pb029/pb29.htm [17] Simon Davie,"Europe to U.S.: No privacy, no trade", Wired - Issue 6.05. May, 1998 http://www.wired.com/wired/6.05/europe.html [18] Swedish Personal Register Law, recent changes http://www.dsv.su.se/~jpalme/society/personal-register-law.html#recentchanges [19] Declan McCullagh, "US Twitchy on EU Data Privacy", Wired News, October 16, 1998 http://www.wired.com/news/news/business/story/15671.html Suggested Online resources Privacy International - http://www.privacyinternational.org/ Internet Privacy - http://www.netatty.com/privacy/ US Department of Health and Human Services, Office for Civil Rights (HIPAA) - http://www.hhs.gov/ocr/hipaa/ Electronic Privacy Information Center - http://www.epic.org/ Privacy 2000 - http://www.privacy2000.org/

Newspaper article Essay

In this essay I talked about literary elements such as symbolism, imagery, and metaphors being used very well in the book â€Å"The Things They Carried: by Tim O’Brien. I wrote about Tim O’Brien who is the author of The Things They Carried; O’Brien was born in Austin, Minnesota. When he was twelve, his family, including a younger sister and brother, moved to Worthington, Minnesota. His writing career was launched in 1973 with the release of If I Die in a Combat Zone, Box Me Up and Ship Me Home, about his war experiences and how in on attribute of O’Brien’s work is the blur between fiction and reality; labeled â€Å"Verisimilitude,† his work contains actual details of the situations he experienced. Although this is a common literary technique, his conscious, explicit, and metafictional approach to the distinction between fact and fiction is a unique component of his writing style. In the chapter â€Å"Good Form† in The Things They Carried, O’Brien casts a distinction between â€Å"story-truth† (the truth of fiction) and â€Å"happening-truth† (the truth of fact or occurrence), writing that â€Å"story-truth is sometimes truer than happening-truth.† Story truth is emotional truth; thus the feeling created by a fictional story is sometimes truer than what results from reading the facts. I wrote about some symbolism such as the dead young Vietnamese soldier being killed by O’Brien with a grenade. I wrote about imagery such as â€Å"The Man I Killed†, because it goes into details with things like â€Å"thinking repeatedly of the star-shaped hole that is in the place of his eye and the peeled-back cheek† and also like â€Å"a Vietnamese girl of fourteen dances through the wreckage though most of her village has burned to the ground and her family has been burned to death by the American soldiers†. I also wrote about metaphors such as the sewage field and how in â€Å"In the Field,† (the field here being both the sewage field that drowned Kiowa and the combat zone) O’Brien discusses the blame for Kiowa’s death in the sewage field – or, the drowning of American goodness in poop. Outline I. Introduction Thesis Author II. Symbolism Kiowa â€Å"The Dead Young Vietnamese Soldier† III. Imagery â€Å"The Man I Killed† â€Å"Style† IV. Metaphors The Lake/ Field â€Å"The Things They Carried† VI. Conclusion Thesis In the book â€Å"The Things They Carried† many literary elements such as symbolism, imagery, and metaphors are used very well. Tim O’Brien is the author of The Things They Carried; O’Brien was born in Austin, Minnesota. When he was twelve, his family, including a younger sister and brother, moved to Worthington, Minnesota, a city that once billed itself as â€Å"the turkey capital of the world.† Worthington had a large influence on O’Brien’s imagination and early development as an author. The town is located on Lake Okabena in the western portion of the state and serves as the setting for some of his stories, especially those in the novel The Things They Carried. He earned his BA in Political Science from Macalester College, where he was Student Body President, in 1968. That same year he was drafted into the United States Army and was sent to Vietnam, where he served from 1968 to 1970 in the 3rd Platoon, Company A, 5th Battalion, 23rd Infantry Division. He served in the division that contained a unit involved in the infamous My Lai Massacre. O’Brien has said that when his unit got to the area around My Lai (referred to as â€Å"Pinkville† by the U.S. forces), â€Å"we all wondered why the place was so hostile. We did not know there had been a massacre there a year earlier. The news about that only came out later, while we were there, and then we knew. Upon completing his tour of duty, O’Brien went on to graduate school at Harvard University and received an internship at the Washington Post. His writing career was launched in 1973 with the release of If I Die in a Combat Zone, Box Me Up and Ship Me Home, about his war experiences. One attribute in O’Brien’s work is the blur between fiction and reality; labeled â€Å"Verisimilitude,† his work contains actual details of the situations he experienced. Although this is a common literary technique, his conscious, explicit, and metafictional approach to the distinction between fact and fiction is a unique component of his writing style. In the chapter â€Å"Good Form† in The Things They Carried, O’Brien casts a distinction between â€Å"story-truth† (the truth of fiction) and â€Å"happening-truth† (the truth of fact or occurrence), writing that â€Å"story-truth is sometimes truer than happening-truth.† Story truth is emotional truth; thus the feeling created by a fictional story is sometimes truer than what results from reading the facts. Certain sets of stories in The Things They Carried seem to contradict each other, and certain stories are designed to â€Å"undo† the suspension of disbelief created in previous stories; for example, â€Å"Speaking of Courage† is followed by â€Å"Notes†, which explains in what ways â€Å"Speaking of Courage† is fictional. O’Brien won the 1979 National Book Award for, Going After Cacciato. Also his novel, In the Lake of the Woods, won the James Fenimore Cooper Prize for Best Historical Fiction in 1995. His most recent novel is July, July. In these paragraphs I will talk about examples of symbolism and what they mean. Kiowa is a good example of symbolism, a compassionate and talkative soldier; he demonstrates the importance of talking about one’s problems and traumatic experiences. He is also a devout Baptist and a Native American that occasionally feels contempt and distrust towards white people. However, he appears to be Tim O’Brien’s best friend in the company. Kiowa often helps other soldiers deal with their own actions, such as taking the lives of other human beings. Kiowa’s death is symbolic of the senseless tragedy of war. He dies in a gruesome way, drowning under the muck of a sewage field about which his lieutenant, Jimmy Cross, has a bad feeling. Kiowa’s entirely submerged body represents the transitory nature of life and the horrifying suddenness with which it can be snatched away. There is no dignity to Kiowa’s death; he becomes another casualty in a war that strips men of their identity and turns them into statistics. The dead young Vietnamese soldier is another example of symbolism. O’Brien is unclear about whether or not he actually threw a grenade and killed a man outside My Khe, his memory of the man’s corpse is strong and recurring, symbolizing humanity’s guilt over war’s horrible acts. In â€Å"The Man I Killed,† O’Brien distances himself from the memory by speaking in the third person and  constructing fantasies as to what the man must have been like before he was killed. O’Brien marvels at the wreckage of his body, thinking repeatedly of the star-shaped hole that is in the place of his eye and the peeled-back cheek. The description serves to distance O’Brien from the reality of his actions because nowhere in its comprehensive detail are O’Brien’s feelings about the situation mentioned. His guilt is evident, however, in his imagining of a life for the man he killed that includes several aspects that are similar to his own life. In these next paragraphs I will be talking about some examples of imagery. The chapter â€Å"The Man I Killed† is an example, because it goes into details with things like â€Å"thinking repeatedly of the star-shaped hole that is in the place of his eye and the peeled-back cheek† (chapter 12). The chapter â€Å"Style† has great imagery with quotes like â€Å"a Vietnamese girl of fourteen dances through the wreckage though most of her village has burned to the ground and her family has been burned to death by the American soldiers.† (Chapter 14). In The book The Things They Carried, Metaphors are also used. Tim O’Brien uses examples such as The Lake/ Field as an example, in â€Å"In the Field,† (the field here being both the sewage field that drowned Kiowa and the combat zone) O’Brien discusses the blame for Kiowa’s death in the sewage field – or, in keeping with our metaphor, the drowning of American goodness in poop. The soldiers all feel guilty in one way or another – for following orders instead of trusting the Vietnamese, for a moment of stupidity in the field, or for their own brutal and disrespectful natures. Jimmy Cross and Norman Bowker both reflect that the blame is universal. The ignoble death of American decency in war is everybody’s fault, in one way or another. O’Brien also uses chapters like â€Å"The Things They Carried† as metaphors such as, First Lieutenant Jimmy Cross carried letters from a girl named Martha, a junior at Mount Sebastian College in New Jersey† (667). This begins Tim O’Brien’s short story â€Å"The Things They Carried.† The author will go on to list all the items carried by these soldiers, including helmets, canteens and ammunition. O’Brien uses the list of physical objects that the members of the Alpha Company carry in Vietnam as a window to the emotional burdens that these soldiers bear. One such burden is the necessity for the young soldiers to confront the tension between fantasy and reality. The realization of this tension disrupts Cross’s stint as the resident dreamer of the Alpha Company. Cross thinks  that because he was so obsessed with his fantasy of Martha and the life they might lead after the war, he was negligent. He sees Ted Lavender’s death as the result of his negligence. If â€Å"The Things They Carried† is the illustration of the conflict between love and war, then the death of Ted Lavender and the subsequent disillusionment of Lieutenant Cross signify a triumph for war in this conflict. The emotional burdens that the soldiers bear are intensified by their young age and inexperience. Most of the men who fought in Vietnam were in their late teens and early twenties—they were children, students, and boyfriends who had no perspective on how to rationalize killing or come to terms with their friends’ untimely deaths. From the beginning, O’Brien the author uses explicit details to illustrate what the experience was like for the scared men. Among the things the men carry are guilt and cowardice that they are neither able to admit to nor negotiate. Although they are sad for the loss of their friend Lavender, their predominant feeling is of relief, since they are still alive. So as you can see, in the book â€Å"The Things They Carried† many literary elements such as symbolism, imagery, and metaphors are used very well.